Seribu168 Privacy Policy – Personal Data Protection for Malaysian Members

When you register and use the platform seribu168, we collect several categories of personal data necessary to provide a complete, secure service that meets legal requirements. Below is detailed information on the data we collect:

Registration & Identity Data:

• Full name as stated on a valid identification document.
• An active Malaysian phone number (used for OTP verification and important communications).
• Active email address.
• Date of birth (for age verification — seribu168 only accepts members aged 18 and above).
• A copy of your identity document (MyKad or passport) — collected only when required for advanced identity verification.

Financial Transaction Data:

• Details of the payment methods you use — including the account holder name for Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, or CIMB Clicks.
• Deposit and withdrawal history, including amounts, timestamps, and transaction status.
• Bank account number or e-wallet account number (stored in encrypted format).

Platform Usage Data:

• Gaming history, including game type, bets placed, winnings, and losses.
• Sports Betting history, including leagues, bet types, and results.
• Login session time and duration.
• The device used to access the platform (device type, operating system, browser version).
• IP address and location information of authorised devices.

Communications Data:

• Records of conversations with the seribu168 customer support team via live chat or email.
• Feedback and complaints you have submitted to the seribu168 team.

Personal data collected by seribu168 used for the following purposes, all of which are directly related to delivering our platform services to you:

• Account Management: Creating, verifying, and managing your seribu168 account, including the login process, identity verification, and password management.
• Transaction Processing: Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, and any other payment methods you use.
• Gaming Services Provision: Granting access to all casino games, Live Casino, slots, jackpots, Blackjack, Poker, and Sports Betting on the seribu168 platform.
• Customer Support: Handling your enquiries, complaints, and support requests more effectively based on your account history and past interactions.
• Platform Security: Detecting and preventing fraud, multi-account usage, money laundering, and any activity that violates seribu168's Terms & Conditions.
• Legal Compliance: Fulfilling legal obligations and reporting requirements to the relevant authorities when necessary.
• Platform Improvement: Analysing usage patterns in aggregate (not at an individual level) to enhance the user experience, improve existing products, and develop more useful new features.
• Marketing Communications: Sending you information about seribu168 promotions, bonuses, and special offers that may interest you — only if you have consented to receive such communications.

Seribu168 processes your personal data on valid legal bases, in line with widely adopted data protection principles:

• Contract Performance: Data processing required to fulfil the service agreement between you and seribu168 — including transaction processing and account management.
• Legitimate Interests: Processing carried out in furtherance of seribu168's legitimate interests — such as fraud detection, platform security, and service improvement — where those interests do not override your fundamental right to privacy.
• Legal Obligations: Processing required to fulfil legal obligations imposed on seribu168.
• Consent: For activities such as sending marketing communications, seribu168 relies on the explicit consent you provide — and you may withdraw that consent at any time.

Seribu168 does not sell or disclose members' personal data to third parties for marketing purposes. However, to enable us to deliver our services fully, certain data may be shared with the following parties within strictly limited and controlled parameters:

• Payment Providers: The transaction data required is shared with payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX to process your deposits and withdrawals. These providers are governed by their own privacy policies and security standards.
• Game Software Providers: Certain game session data may be processed by third-party casino game providers — such as Pragmatic Play, Microgaming, or Playtech — to enable game delivery. This data is handled in accordance with strict confidentiality agreements.
• Lawful Authorities: Seribu168 will disclose personal data to government authorities, regulatory bodies, or law enforcement agencies when required by law or a valid court order.
• IT Service Providers: Cloud infrastructure, cybersecurity, and analytics service providers that help seribu168 operate the platform — all bound by strict data processing agreements and prohibited from using your data for any purpose beyond supporting seribu168's operations.

In all data sharing instances, seribu168 ensures that recipient parties have adequate security and privacy protections in place. We do not share more data than is necessary for the specific purpose.

Seribu168 retains members' personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. The following are general guidelines for our data retention periods:

Once the relevant retention period has expired, personal data will be securely deleted or anonymised so that it can no longer be linked back to you.

Seribu168 invests seriously in security infrastructure to ensure that members' personal data is consistently protected against unauthorised access, data breaches, and misuse. Key security measures we have implemented include:

• 256-Bit SSL Encryption: All communications between your browser and seribu168's servers are encrypted using 256-bit SSL/TLS — making any attempt to intercept your data virtually impossible.
• Data-at-Rest Encryption: Sensitive data stored in the seribu168 database — including payment information and identification documents — is encrypted at rest using current encryption standards.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all seribu168 member accounts as an additional layer of security during login.
• Continuous Security Monitoring: The seribu168 cybersecurity team monitors the platform around the clock to detect and respond to any suspicious activity or security threats.
• Strict Access Controls: Only seribu168 staff who require access to specific data to perform their duties are permitted to do so — and all access is logged for audit purposes.
• Regular Security Testing: The seribu168 platform undergoes regular penetration testing and security audits conducted by accredited third parties to identify and address any vulnerabilities.

As a member seribu168, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact the seribu168 support team via live chat or email at support@seribu168.best:

• Right of Access: You have the right to request a copy of the personal data seribu168 holds about you. We will provide this information in a clear, easy-to-understand format within a reasonable timeframe.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request a prompt correction.
• Right to Erasure: In certain circumstances — such as when data is no longer needed for its original purpose — you may request the deletion of your personal data. Please note that this right is subject to legal data retention obligations binding on seribu168.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances — for example, while you are disputing the accuracy of that data.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, and we will stop using it for that purpose.
• Right to Data Portability: You have the right to receive the personal data you have provided to us in a machine-readable format and to transfer it to another service provider if you choose.

Seribu168 will respond to data rights requests within 30 business days. For more complex cases, we may require additional time but will notify you of any delay.

Platform seribu168 uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions, and analyse platform usage on an aggregate basis.

Types of cookies used by seribu168:

• Essential Cookies: Required for core platform functionality — including maintaining login sessions, remembering language preferences, and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information about how visitors use the platform — most frequently visited pages, time spent, and similar metrics — to help us improve the overall user experience. All data is collected anonymously.
• Functional Cookies: Enables the seribu168 platform to remember your preferences — such as your preferred bet size or display settings — to deliver a more personalised experience.

You can manage cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the seribu168 platform and your overall gaming experience.

Platform seribu168 may contain links to third-party websites or services in certain contexts. The seribu168 Privacy Policy does not cover the privacy practices of those third-party websites or services.

Seribu168 is not responsible for the content, privacy policies, or data handling practices of any third-party websites you may access through links on our platform. We encourage you to read and understand the privacy policy of every third-party website you visit.

Seribu168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, the technologies we use, or applicable legal requirements.

When significant changes are made to this Privacy Policy, seribu168 will notify registered members via in-platform notifications or email at least 7 days before the changes take effect. The latest update date will always be displayed at the top of this page.

Continued use of the seribu168 platform after any changes to the Privacy Policy take effect will be considered acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and stop using the platform.

If you have any questions, concerns, or requests regarding the seribu168 Privacy Policy or the handling of your personal data, our team is ready to assist you through the following channels:

• Live Chat: The fastest way to get a response — available 24 hours a day, 7 days a week, directly within the seribu168 platform. Our support agents are Bahasa Malaysia-proficient and understand the needs of Malaysian users.
• Email: support@seribu168.best — for more detailed enquiries that require thorough review and a comprehensive response. We aim to reply to all email enquiries within 2 business days.