Seribu168 Responsible Gaming – Play Safe & In Control in Malaysia

Responsible gaming means you participate in online casino and Sports Betting activities as a form of entertainment — not as a way to make money or escape life's pressures. At seribu168, we ensure every member understands these core principles before and during their time on our platform.

Simply put, responsible gaming comes down to three core principles:

• Only play with money you can afford to lose. Never use money set aside for daily necessities — such as rent, utility bills, car payments, or your children's food — for gambling. Set a dedicated entertainment budget for gaming, just as you would budget for a movie outing or a karaoke night with friends.
• Gaming is not an investment. No strategy can guarantee consistent wins in casino games. Every slots spin, blackjack hand, or jackpot spin at seribu168 is independent — past results have no bearing on future outcomes in any way.
• Know when to stop. Whether you have won big or lost a little, the decision to stop playing should always be made with a clear head — not out of emotion or a desire to chase losses.

Seribu168 takes this responsibility seriously because we believe that members who play in a healthy and enjoyable way are the foundation of a sustainable and trusted platform. The enjoyment of playing at seribu168 — whether experiencing Live Casino, betting on Malaysian Super League or EPL football, playing Poker with friends or trying your luck with a Jackpot — should always remain a positive experience.

Problem gambling doesn't happen overnight. It typically develops gradually — and many people don't realise they're struggling until the situation becomes more serious. Seribu168 encourages all members to honestly assess their gaming habits from time to time.

Here are the warning signs you should be aware of:

• You feel the need to gamble with increasingly larger amounts of money to get the same thrill as before.
• You frequently play to chase losses and end up losing more than you originally intended.
• You lie to family or friends about how much time or money you spend gambling.
• You sacrifice time with family, work obligations or daily responsibilities to play on a casino or Sports Betting platform.
• You are using money meant for essential needs — such as rent, bills, or your child's school expenses — to deposit into your betting account.
• You feel anxious, irritable, or restless when you are unable to play for a period of time.
• You have borrowed money from others to gamble or to cover losses from gambling.
• You frequently think about gambling even while doing other things — at work, during family meals, or before falling asleep.
• You have tried to stop or cut back on gambling but were unable to, despite genuine effort.

If you recognise two or more of the signs above in yourself, it may be an indication that you need support. This is not a sign of weakness — it takes courage to acknowledge the situation honestly and take the right steps. Contact our support team seribu168 or use the self-exclusion tool to give yourself the space you need.

All self-control tools on the platform seribu168 designed to be easily accessible and straightforward — you do not need to contact the support team to set limits or request a temporary break. All these tools are available directly in your account settings. Here is a quick guide on how to use them:

If you have any difficulty accessing or using these self-exclusion tools, please reach out to our support team seribu168 via live chat and we'll assist you directly in real time.

The two most effective financial control tools provided by seribu168 are the deposit limit and loss limit. Both tools are designed to help you manage your gaming budget more effectively and prevent unplanned overspending.

Deposit Limit:

Deposit limits allow you to set the maximum amount you can deposit into your seribu168 account within a specific time period. Three period options are available:

• Daily Limit: The maximum amount you can deposit in a single day. For example, if you set a daily limit of RM 100, you cannot deposit more than RM 100 within 24 hours from the moment the limit is set.
• Weekly Limit: More flexible controls to help you plan your gaming budget across a full week.
• Monthly Limit: Ideal for members who want to ensure their total monthly entertainment spend never exceeds a self-imposed limit.

Loss Limit:

The loss limit is different from the deposit limit — it controls how much you can loss compared to how much you deposit. This is a particularly useful tool as it accounts for winnings that are subsequently wagered again.

• Set the maximum net loss amount you're comfortable with in a day, week, or month.
• Once your net loss reaches the set limit, the seribu168 platform will automatically block any further wagering until the limit resets.
• Loss limits cannot be increased within 48 hours of setting the current limit — an important safeguard against decisions made in an emotional state.

Sometimes, financial limits alone aren't enough — you may need a complete break from the platform to give yourself the space to think clearly. Seribu168 offers two options for this situation: a temporary break and long-term self-exclusion.

Temporary Break:

A temporary break allows you to lock your seribu168 account for a short period. Available durations are 24 hours, 3 days, 7 days, and 30 days. During the break period:

• You will not be able to log in to your seribu168 account.
• Any login attempt will display a notification that the account is currently in a cooling-off period.
• Your account funds remain safe and unaffected.
• A cooling-off period cannot be shortened or cancelled before it ends — this is by design, to ensure your break is truly effective.
• Once the break period ends, your account is automatically restored and you can log in again.

Long-Term Self-Exclusion:

Self-exclusion is a more serious and lasting measure. It is suited for members who feel their relationship with gaming needs to be fully severed for a longer period. At seribu168, self-exclusion options include:

• 6 months — the minimum self-exclusion period at seribu168.
• 1 year — a popular option for members who want to give themselves enough time to rebuild healthy gaming habits.
• 5 years — for cases that require a more serious, longer-term exclusion.
• Permanent Exclusion — the account is permanently closed and cannot be reopened under any circumstances.

During the self-exclusion period, seribu168 is committed to not sending you any marketing communications, bonus offers, or promotional notifications. If you register a new account while a self-exclusion is active, seribu168 reserves the right to close that account immediately upon identification.

Seribu168 strictly prohibits participation by individuals under the age of 18. This is a non-negotiable policy under any circumstances. We employ multiple mechanisms to ensure our platform remains inaccessible to those who have not reached the required age.

Steps taken by seribu168 to protect young people:

• Mandatory age verification during the new account registration process.
• Strict identity verification procedures — including requests for valid documents such as MyKad — where required, particularly during the first withdrawal process.
• Continuous monitoring systems to detect any indicators suggesting a user may not have reached the required age.
• Immediate account closure and refund of funds upon confirmed failure to meet the minimum age requirement.

If you are a parent or guardian concerned about your child potentially accessing online gambling platforms without permission, we recommend installing parental control software such as Net Nanny or Norton Family on shared devices. Having an open conversation with your children about the risks of gambling is the most effective preventive measure.

If you or someone you know is struggling with gambling-related issues, the most important thing is to seek help. This is a sign of strength, not weakness. Seribu168 want to make sure you know that support is available — and you don't have to go through this alone.

How to Get Help Through Seribu168:

• 24/7 Live Chat: Contact the seribu168 support team directly from within the platform. Our agents are trained to listen with empathy and guide you to the right self-control tools or self-exclusion options.
• Support Email: Send an email to support@seribu168.best stating that you need responsible gaming support. We will handle your request with the highest priority and complete confidentiality.
• Immediate Self-Exclusion Activation: If you need to stop right now, ask the support team to activate self-exclusion on your account immediately — the process can be completed within minutes.